Jandt Funeral Homes | About Us

Jandt Fredrickson Funeral Homes and Crematory strives to provide the very best service to the families we serve. In order to assure the highest quality of service, we ask that you fill out this survey regarding your experience with us.

1. Was this the first time you have used this funeral home? Yes No

2. Why did you select this funeral home? (check all that apply)

Reputation
Location
Price
Pre-Arrangement/Trust
Previously served my family
Deceased's request
Personal recommendation
Impressed by a funeral you previously attended
Advertising

3. If you marked "Advertising" as a reason for selecting this firm, mark the source of the information:

Radio
Website
Telephone Directory
Newspaper/Magazine Ad

(which one(s):)

Other:

4. Please evaluate the following using the 1-5 scale listed above:

Rating Scale: 5 - Excellent 4 - Very Good 3 - Good 2 - Fair 1 - Poor

Initial contact with funeral home (either by phone or in person at place of death)
Funeral director at the arrangement conference
Professionalism of the funeral director
Attention to details
Presentation of options for personalization
Courtesy of funeral home staff
Funeral director at the visitation *link each to "add a comment"
Funeral director at the funeral
Funeral home facilities
Funeral home vehicles
Appearance of deceased (cosmetics, hairstyle, clothing, jewelry, etc.)
Accuracy of obituary and death certificate
Payment plan flexibility
Selection of caskets (if cremation, urns)

5. Please evaluate the funeral home's prices:

Less than expected Average of what expected More than expected

6. Did you research prices at other funeral homes prior to choosing our facility?

Yes No

7. Would you be interested in attending discussions regarding issues such as pre-planning/trusting, funeral personalization options, cremation vs. traditional service options, funeral home procedures, etc.? Yes No

8. Would you like any funeral pre-planning information sent to you? Yes No

ADDITIONAL COMMENTS / HELPFUL SUGGESTIONS FOR IMPROVEMENT:

Enter code shown to the right:

We thank you for taking the time to complete this survey. We value your opinion and will address your concerns and consider your suggestions.

♦ The staff at Jandt Funeral Homes ♦

Survey